The person would need to know what type of communication is the most comfortable for the individual, what they like talking about, their likes and dislikes, how they react to certain things and even what makes them upset.
The person would also need to ensure that they have a plan for communication before they do anything else. This means that they should be able to identify the purpose, identify the audience, the message, resources, obstacles or emergencies, how to strategise your message, how to finalise it and how to complete an evaluation.
