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A nursing instructor is teaching a class on conflict and conflict resolution. She relates to the class that conflict in an organization is important, and that an OPTIMAL level of conflict will GENERATE: Creativity, a problem-solving atmosphere, a strong team spirit, and motivation for its workers.
Conflict, disagreements, and change are all normal components of our lives, as well as those of any agency, organization, and nation. Conflict resolution is a method for two or more people to reach an amicable settlement to a disagreement. The conflict could be personal, financial, political, or emotional.
What is the importance of conflict?
Conflict can be beneficial. It raises awareness of existing problems and creates motivation to discover a better path forward. When conflict is appreciated, it fosters an environment in which change is viewed as positive - as a means of making things better.
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