An example of an internal company process is delivery cycle time. Thus, the right choice is internal business processes.
A business process, business technique, or business function is a set of connected, organized actions or tasks performed by people or equipment in a defined sequence that results in the provision of a service or product to a specific client or customers. An internal process is a sort of business process that is carried out by companies without the influence or participation of external business partners. Internal processes are a component of the balanced scorecard approach, which is a performance indicator that can be used by a company to identify areas for development.
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