When you call your Internet provider to solve a technical problem and you end up talking to a technician in India or Romania, you have just experienced: Outsourcing
What is Outsourcing?
- Outsourcing is an arrangement in which a company assigns responsibility to another company for planned or existing activities that are being or may be carried out within the company, and in some cases is the transfer of employees from one company to another.
- Includes personnel and asset transfers.
- Advertising office and warehouse cleaning, and website development are the important examples of outsourcing.
- Most business owners delegate authority to outsourced professionals when it comes to accounting, maintenance and recruitment.
- This allows companies to focus most of their resources on their core activities.
- Outsourcing is a common method of outsourcing business functions and processes to third parties.
- The benefits of outsourcing can be enormous, from cost savings and efficiency gains to competitive advantage.
- These consists of professional outsourcing, process-specific outsourcing, and project outsourcing.
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