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The dental office receives a call from a mother about how to treat her son, who tripped and knocked out a front tooth just moments ago. The mother reports that her son is a 10-year-old boy who is mentally challenged and now hysterical. The mother wants to know if she should attempt to replace the tooth. What instructions should the dental assistant provide over the telephone? When the patient arrives at the office, how should the dental assistant be prepared to respond?

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Answer:

1. What instructions should the dental assistant provide over the telephone?

The first thing that the dental assistant should tell the mother over the phone is to remain calm and locate her child's knocked-out tooth. For reasons of safety and to avoid accidental tooth ingestion, this procedure involves removing the baby's natural teeth and replacing them with artificial ones. What follows is a brief discussion with the mother on what to do if her kid shows signs of more serious harm (such as facial or mouth injuries that aren't related to the teeth). A gauze or washcloth may be used to provide pressure to the region until you can see your dentist.

2. When the patient arrives at the office, how should the dental assistant be prepared to respond?

It is important for the dental assistant to be able to answer any questions or concerns that the patient's parents may have. There are various situations in which an additional set of hands is needed by the dentist in order to keep the mouth of a patient clean and ready for treatment. Dentists would have a far more difficult time doing their tasks if dental assistants weren't there since patients would be less at ease and educated. On the dentist's office, a dental assistant should sit next to the patient or parent in a chair or stool for lengthy periods of time. For the patient's comfort, an assistant should be present at all times throughout any treatment being carried out by a dentist.

The dental office receives a call from a mother about how to treat her son. The mother reports that her son is a 10-year-old boy who is mentally challenged and now hysterical. The mother wants to know if she should attempt to replace the tooth the following questions asked regarding to the issue are given in a sub parts as follow:

  1. The instructions which  the dental assistant should provide over the telephone to mother as:
  • The main thing that the dental aide should tell the mother via telephone is to keep quiet and find her youngster's taken out tooth.

  • The of reasons of wellbeing and to keep away from unplanned tooth ingestion, this strategy includes eliminating the child's regular teeth and supplanting them with fake ones.

  • What follows is a concise conversation with the mother on how to treat her child gives indications of more genuine mischief, for example, facial or mouth wounds that aren't connected with the teeth.

  • A bandage or washcloth might be utilized to give strain to the locale until you can see your dental specialist.

2. When the patient arrives at the office,  the dental assistant should be prepared to respond as:

  • The dental collaborator really should have the option to address any different kinds of feedback that the patient's folks might have.

  • There are different circumstances in which an extra arrangement of hands is required by the dental specialist to keep the mouth of a patient perfect and prepared for treatment.

  • Dental specialists would have an undeniably more troublesome time finishing their undertakings on the off chance that dental colleagues weren't there since patients would be less quiet and taught.

  • On the dental specialist's office, a dental partner ought to sit close to the patient or parent in a seat or stool for extensive timeframes. For the patient's solace, an aide should be available consistently all through any treatment being completed by a dental specialist.

The behaviour of dental assiatant should be polite in both the cases in telephone call as well as during the visting period of patient in the dental clinic, how the assistant should behave is mentioned above as she shoud be kind and humble towards patients.

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