Thinking Critically and Solving Problems
Ricardo recently experienced some difficulties with a project he was managing and the client asked
for another project manager to take over. When Ricardo's boss spoke with him to point out the
mistakes he had made, Ricardo was careful to not lose his temper and to listen carefully. Ricardo
showed his resilience by:
A) messing up on the project.
B) not caring about the project.
C) keeping an open mind.
D) finding mistakes in the next project manager's work.