Answer:
Voluntary mediation
Explanation:
Voluntary mediation can be explained to be a process undertaken to reach a mutual agreement on the settlement of disputes or disagreement. To participate in the EEOC mediation program, it has to be a voluntary agreement. During the mediation, the mediator would explain the process of mediation and ask that the party explain why the file was charged and what he or she hopes to achieve and then the mediator helps them reach an agreement.
