The correct answer is Consolation
If we look at the flow of the first sentence, ointment is the instrument that is used to soothe a burn.
The implication of this is that we also need to find the word that best describes that which can be used to soothe grief.
When a person is grieving, such a person is in need of consolation hence the correct answer is consolation.
For more about the meaning of the word consolation, see
https://brainly.com/question/13393434
