Answer:
A. Empowerment
Explanation:
Empowerment in salesmanship refers to the authority given to the salesperson by the organization he represents, while he markets his product to people. Empowering the salesperson is important because it ensures that sales move with speed since the sales people do not have to report back to the management, before they make urgent decisions in the field.
This is what Juan experiences as he is given the authority and freedom by his organization to better meet the needs of customers.
