An international distribution company has a shipping division, a warehouse division, a computer hardware and software distribution center, as well as, a marketing research department, a human resources department, and an accounting department. A salesperson who works in the shipping division is told by the accounting department that he must turn in a weekly expense account. His supervisor in the shipping division wants expense accounts submitted monthly. The salesperson is likely experiencing a problem with ____.

Respuesta :

Answer:

chain of command.

Explanation:

The chain of command is a concept derived from military operations and in business it refers to following an official hierarchy of authority. It states that every employee must have only one immediate superior (supervisor or manager) to whom the employee must report to and follow his/her instructions.

For example, a sales clerk reports to the store manager, the store manager reports to the district manager, the district manager reports to the sales manager, and the sales manager reports to the CEO.

The problem in this case is that the salesperson reports to the supervisor or manager of the sales division, he/she does not report to the accounting department.