Answer:
chain of command.
Explanation:
The chain of command is a concept derived from military operations and in business it refers to following an official hierarchy of authority. It states that every employee must have only one immediate superior (supervisor or manager) to whom the employee must report to and follow his/her instructions.
For example, a sales clerk reports to the store manager, the store manager reports to the district manager, the district manager reports to the sales manager, and the sales manager reports to the CEO.
The problem in this case is that the salesperson reports to the supervisor or manager of the sales division, he/she does not report to the accounting department.