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Which of the following statements about business value drivers is false? Select one: a. Drivers have a long or unlimited life span. b. IT strategy focuses on the value drivers in core process areas in order to make targeted improvements. c. Cost is almost always a value driver, but for this factor to be useful, you need to drill down to the activities that impact cost. d. Drivers are considered in the strategic planning process and the balanced scorecard methodology.

Respuesta :

Answer:

The correct answer is a. Drivers have a long or unlimited life span.

Explanation:

Value factors are internal or external variables that affect the value or general performance of the company at a given time. In this example, drivers are a limited workforce, since at a certain age they fulfill their legal work and must have a pension. This situation forces the company to replace people to ensure the normal level of operation, and that this does not influence the perception of customers about a deterioration in the service of drivers.

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