dreamlove2219 dreamlove2219

30-01-2020
Business

contestada

Kaplan and Norton developed a report that presents an integrated view of success in the organization called
A) metric management reports.B) balanced scorecard-type reports.C) dashboard-type reports.D) visual reports.

Respuesta :

omotayoadekoya1 omotayoadekoya1

31-01-2020

Answer:

B) balanced scorecard-type reports.

Explanation:

The balance score card has 4 perspectives namely; Financial, Customer, internal business process and learning and growth.

The financial looks at how to reduce cost and increase profits.

The customers perspective looks how how to improve customer's experience.

The internal business process reviews how to increase internal efficiencies while the learning and growth reviews how to increase expertise and optimize technology. The scorecard was developed by Kaplan and Norton in the early 1990s.

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