Answer:
Violation valence
Explanation:
Violation valence requires making sense of an unexpected behavior through interpretation and evaluation. Violation valence talks about the value we set on certain unexpected behavior. Violation valence aim at gaining control of how nonverbal messages that fail to comply with our expectancies are interpreted.These value can either be reinforced positively or negatively.It can be reinforced positively if the expectations are exceeded but negative if the expectations are not even to the required minimal level.
