Kelton Inc. produces large quantities of products for their customers within tight deadlines. Recently, customers have been returning their products to Kelton, citing errors and defects in the items they have received. Which of the following total quality management cores values does Kelton need to employ to correct this issue?

Question

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26-09-2019
Social Studies

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Kelton Inc. produces large quantities of products for their customers within tight deadlines. Recently, customers have been returning their products to Kelton, citing errors and defects in the items they have received. Which of the following total quality management cores values does Kelton need to employ to correct this issue?

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Tabbey Tabbey · Answer 1 · 2019-10-09T11:08:43+02:00

Answer: Kelton Inc. needs to work on the quality of their products in order to put a stop to errors in the future.

Explanation:

Kelton Inc. needs to work on the quality of their products in order to put a stop to errors in the future.

Product quality is known to be essential qualities and attributes which a good or product possess in order to give maximum benefit and satisfaction to customers who buy or purchase the goods. This can be done by making use of good materials for the products. Also, the manpower dealing with or handling the production process must be experts who are experienced and so on. Furthermore, it has a significant effect on the company’s image which can either increase or decrease sales. Thus, product quality is how good a product is.