1.Customer service is assistance provided by a company to the people who buy or use its products or services.
A. True
B. False

2. Marina receives a call from an angry customer, who claims a product is not working properly. Marina should provide quality customer service by __________.

A. explaining that all sales are final

B. providing the customer a choice between a refund or a replacement

C. telling the customer about an upcoming sale

3. What is the act of working with someone to produce or create something?

A. Collaboration

B. Decision-making

C. Non-verbal communication

4. Terrence smiles at his customers, helps his coworkers, and stays late when needed. What personal skill does Terrence demonstrate?

A. Attire

B. Human resources

C. Positive attitude

Customer support is indeed the help you provide to business consumers both before and after they purchase and utilize your goods or services, helping them to have simple and joyful interactions with you.
It refers to the assistance provided by a company to all those who purchase or use its products or services.
Marina gets a call from an irate customer who claims an item isn't functioning properly.
Marina should give outstanding customer service by providing consumers the possibility of a return or a replacement.
Collaboration is a business practice wherein employee works together to achieve a common goal.
It enables citizens to come together to accomplish specific and shared company goals.
A positive attitude is a frame of mind that permits you to imagine and anticipate wonderful things.
It's doesn't imply denying reality about the negative situations in your life. This mentality permits you to maintain your optimism.
Expecting pleasure, health, achievement, and opportunity are all benefits of having a positive attitude.

Therefore the final answer is "Option A, Option B, Option A, and Option C"

Learn more:

brainly.com/question/4681320