A new computer workstation has been installed in a small office. the user of the workstation can print a document using a network printer on the lan, but cannot access the internet. what is a possible cause of the problem?

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29-05-2018
Computers and Technology

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A new computer workstation has been installed in a small office. the user of the workstation can print a document using a network printer on the lan, but cannot access the internet. what is a possible cause of the problem?

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jbsalonga08 jbsalonga08 · Answer 1 · 2018-06-10T11:01:48+02:00

The printer is setup as a local printer therefore it does not need access to internet to access the local network printer. Once the new workstation is given access to the terminal server used for the printer, it will not need to connect on the internet to print. Now, if the workstation is not able to access the internet it could be potentially due to incorrect configuration of DNS to the workstation or actual issue is within the ISP.