A cellular system using a cluster size of seven is operated with 660 channels, 30 of which are designated as setup (control) channels so that there are about 90 voice channels available per cell. If there is a potential user density of 9000 users/km2 in the system, and each user makes an average of one call per hour and each call lasts 1 minute during peak hours, determine the probability that a user will experience a delay greater than 20 seconds if all calls are queued