Two individuals who have been friends for several years have recently become estranged due to the behavior of one friend toward the other. The friend whose behavior caused this rift feels badly. What communication method would be most effective for this friend to use to begin to heal the relationship?
1) Apologize and express remorse for the behavior
2) Ignore the situation and hope it resolves itself
3) Send a text message explaining the reasons for the behavior
4) Wait for the other friend to reach out first