Organisational Theory (Case study sample)
StudentServ is a company established to provide student-focused services and products to university students in Ghana, and will operate in Accra, Tamale and Takoradi, hoping to expand to all regions. Tim, the Manager of StudentServ says the Company will provide cutting-edge services in typing, editing and proofreading, as well as project work and thesis writing and research support for Accounting, Management and IT students. Expert research services are provided on line. A team of IT specialists are available to provide technical support services for students both online and in student hostels.
StudentServ will also sell affordable products: laptops, scanners, and internet modems for easy browsing. In addition, StudentServ will sell baked beans pies that students will find nutritious.
Q1 (a) what three factors should be considered in the organizational design of Studentserv? (10 marks)
Q1 (b) Explain what type of design fits StudentServ since it desires to perform all the functions and provide the services and products as outlined above? (10 marks)
Q1 ( c ). Should StudentServ manage the operations in the different regions in the same way based on your understanding of the contingency theory?
Notes: Case studies test students’ understanding of applying theories and principles to real or imaginary situations (cases). Questions test understanding of how to apply a theory or principles to a case. In this case, Classical theory assumes that there is "one best way" of management. Therefore, the same approach in Accra can be used in Takoradi. Remember the type of design you choose may have advantages/disadvantages/challenges. A case study can test your understanding of these things.
When answering case studies, use the facts of the case to support your arguments. (in this case, StudentServ wants to perform certain functions (editing, proof-reading, research) sell different products (laptop, baked beans, internet modems). What type of design is that?????