So I was in the middle of reviewing AAMC 9 and took a break while leaving the window open. I came back and continued to review where I left off, however when I clicked next, I got a pop-up saying:
"A communications error has occurred. This typically occurs due to a brief interruption in local Internet service. This error requires you to restart your test. When you click OK, your test will restart to the last question you have seen and no data or time will be lost."
I click OK, and I need to log back in which I do. I open up test #9 score report and again get the same pop-up for communications error. I click OK, the page refreshes, the pop-up comes up again, and I repeatedly click OK but the pop-up keeps coming up and I cannot review my test. I've tried starting a new exam, reviewing a different exam, and all keep giving me the same pop-up so I essentially can't do anything on my account anymore.
Failed troubleshooting steps:
Tried on chrome, IE, firefox
Tried after restarting computer
Tried on different computer
Tried making different account on e-mcat and AAMC
Tried resetting router
Had a friend log-in to my account from her computer